Frequently Asked Questions

Cost depends on the number of points, device types, and site condition. After a free survey you get a clear breakdown of materials and a cost estimate — no hidden fees.

Yes. I cover Central, South, West, East, and North Jakarta, plus surrounding areas such as Bekasi, Tangerang, Depok, and Bogor.

Yes, every installation includes a workmanship warranty. Device warranty follows each brand’s official warranty.

Initial consultation and survey are free within the service area. You only pay after approving the work.

Yes, scheduled maintenance contracts are available for network, CCTV, server, and PABX to keep systems healthy and secure.

For most offices Cat6 is a good choice as it supports gigabit reliably. Cat5e is enough for basic needs. I help recommend based on your needs and budget.

Yes. Every CCTV installation I set up is configured for remote viewing from phone and PC over the internet, with access security configured.

It depends on storage capacity and the number of cameras. I help size the hard disk to match the retention period you want.

At minimum, physical cleaning plus log and backup checks every 3–6 months, depending on your server’s workload.